Security & Compliance
Built on infrastructure your security team can actually review.
JustInterview.ai handles resumes, interview recordings, and assessment data for thousands of candidates. Here's how we protect it: encryption, access control, GDPR-aligned data handling, and where we stand on SOC 2.
Encryption in transit and at rest
All platform data is encrypted. This includes resumes, interview recordings, transcripts, and assessment responses. We use TLS in transit and encryption at rest, on Microsoft Azure infrastructure.
GDPR-aligned data handling
We collect personal data only for legitimate, disclosed purposes. It's retained only as long as needed, and only authorized personnel can access it. See our Privacy Policy for the full data-handling commitments.
SOC 2 Type II — audit in progress
JustInterview.ai is pursuing SOC 2 Type II certification as usage scales. Need it for a security review? Contact us for current audit status and available documentation.
Enterprise SLA & dedicated support
Enterprise plans include an uptime commitment. You also get a named account manager for incident response, rollout, and ongoing configuration — not a shared support queue.
Data protection
All platform data is encrypted — including resumes, AI interview recordings and transcripts, and Vibe AI assessment responses. We use TLS in transit and encryption at rest, hosted on Microsoft Azure. Access is restricted to authorized personnel on a need-to-know basis. We never share personal data with third parties without proper authorization.
GDPR
JustInterview.ai handles personal data in line with GDPR principles. We collect it for legitimate, disclosed purposes only. It's limited to what's necessary, kept accurate, and retained only as long as required. Full detail is in our Privacy Policy.
SOC 2
JustInterview.ai is pursuing SOC 2 Type II certification. Does your vendor security review require a completed audit report? Contact us directly for current status and a timeline. We're happy to work through your questionnaire in the meantime.
Enterprise SLA
Enterprise plans include an uptime commitment and a dedicated account manager. They handle incident response, escalation, and ongoing pipeline configuration. The plan also includes ATS/CRM integrations, SSO, and custom branding. See For Enterprise Teams for the full plan.
Subprocessors
We work with a limited number of third-party subprocessors to run our platform, including hosting and AI-evaluation infrastructure. The full list is published on our Subprocessors page.
Security questionnaires & vendor reviews
Need a completed security questionnaire, a data processing agreement, or documentation for a vendor review? Contact us at support@justinterview.ai.
Security, answered.
Is JustInterview.ai GDPR compliant?
Yes. JustInterview.ai handles personal data in line with GDPR principles. Data is collected for legitimate, disclosed purposes only. It's limited to what's necessary, kept accurate and up to date, and retained only as long as required. We don't share it with third parties without proper authorization. See our Privacy Policy for the full policy.
Is JustInterview.ai SOC 2 certified?
JustInterview.ai is pursuing SOC 2 Type II certification. Does your security review require current audit status, documentation, or a timeline? Contact us directly and we'll share where we are in the process.
Where is platform data hosted, and who can access it?
JustInterview.ai is hosted on Microsoft Azure. Data is encrypted in transit and at rest. Access is limited to authorized personnel on a need-to-know basis. Our full list of subprocessors — including AI processing and hosting vendors — is published on our Subprocessors page.
Does JustInterview.ai offer an SLA for Enterprise customers?
Yes. Enterprise plans include an uptime commitment and a dedicated account manager for incident response and escalation. That tier also includes ATS/CRM integrations, SSO, and custom branding.
How does JustInterview.ai handle candidate interview recordings and transcripts?
Interview recordings, transcripts, and assessment responses are treated as personal data under our Privacy Policy. They're encrypted at rest and in transit, and retained only as long as needed for the hiring process. A limited set of subprocessors handle them, primarily for AI evaluation.
Can we get a security questionnaire or vendor review completed?
Yes. Contact us at support@justinterview.ai with your security questionnaire or vendor review request. We'll provide subprocessor details, current compliance status, and documentation needed for your review.
What happens to our data if we cancel our subscription?
Your data remains accessible for a limited window after cancellation, so you can export what you need rather than losing it immediately. A Data Export add-on is available for a packaged export of candidate data, performance reports, and analytics. After the retention window closes, data is deleted in line with the terms in our Privacy Policy. Contact support before cancelling if your team has a specific export deadline or format requirement.
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